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Insurance
Accelerating claims investigations with AI
An insurer evaluated AI analysis tools on synthetic claims to speed investigations and surface anomalies without exposing policyholder data.
AI-powered
claims analysis
The challenge
Manual claims investigation is slow and inconsistent, and insurers cannot safely trial AI tooling against sensitive, real claims data.
How it ran on NayaOne
1
Synthetic claims data
Representative claims and supporting documents fabricated for realistic, safe testing.
2
Anomaly detection
AI tools scored on their ability to surface suspicious patterns and prioritise investigations.
3
Measured accuracy
Precision and speed benchmarked before any production rollout.
Outcomes
Faster
investigation and triage
Evidence-based
vendor selection
0
policyholder data exposed